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Providence Health & Services Policy and Procedure Specialist in Tarzana, California


Providence is calling a Policy and Procedure Specialist (Part-Time/Day Shift) to Providence Cedar-Sinai Tarzana Medical Center in Tarzana, CA.

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We are seeking a Policy and Procedure Specialist who will advise on the development and maintenance of all policies, procedures and job aids. Provides training and advises leaders on the process, facilitates completion and approval of documents and assures that documents are stored and available. Collaborates with other policy and procedure owners to eliminate duplication or gaps and to manage overlap. Functions as an expert in patient safety, especially as related to incorporating safety behaviors for error prevention into guidance documents.

In this position you will:

  • Oversees and facilitates teams to develop and revise policies, procedures and job aids:

  • Coaches individuals and teams on how to incorporate behaviors for error prevention into guidance documents

  • Facilitates teams to achieve consensus on care practices and to reduce/eliminate barriers

  • Ensures that best practices and relevant professional practice guidelines are incorporated into documents

  • Assures that regulatory requirements and accreditation standards are represented in guidance documents

  • Coaches process owners to include all key stakeholders who provide the needed subject matter expertise, evidence or informed opinions

  • Works collaboratively with policy owners to eliminate overlap, duplication or inconsistent messages and takes action to resolve the situation

  • Edits all documents for format, consistency and impeccable spelling and grammatical accuracy

  • Oversees the review, approval and maintenance of policies, procedures and job aids:

  • Coordinates the process and assures that the guidance document moves through the specified approval system

  • Prepares/finalizes documents for publication

  • Posts all documents in a timely manne

  • Works with process owners to guide on ways to implement policies

  • Ensures a back-up system process

  • Assures that inactive files are appropriately maintained and archive

  • Oversees and provides direction for document revision according to the established guidelines.

  • Continually works to improve the process for developing, revising or maintaining guidance documents

  • Assist with teaching identified leaders and staff the “Focus and Simplify” methods

  • Provides clarity on which type of document would best fit the need

  • Conducts formal and informal training

  • Provides coaching or acts as a resource to simplify documents to improve clarity

  • Assists authors to incorporate safety behaviors into documents

  • Works with others to balance the need for content with the need to provide a clear and concise document

  • Coaches others to uses visual aids, diagrams, and color photos when appropriate to better inform the reader

  • Functions as an expert in patient safety, especially as related to incorporating safety behaviors into guidance documents and connecting this phenomenon to human performance and error prevention


Required qualifications for this position includes:

  • Fire and Life Safety Cert

  • 3 years Healthcare experience

  • Communicates effectively with all staff in a manner consistent with their level of understanding, culture and background and proactively seeking out solutions to improve communications and teamwork

  • Demonstrated ability to communicate effectively, both orally and in writing

  • Demonstrated ability to effectively communicate with staff and physicians

  • Demonstrated ability to work independently, make sound decisions and handle stress

  • Knowledge of computer operations

  • Flexibility in work schedule and reliable transportation

Preferred qualifications for this position includes:

  • Associate's Degree or Higher education credits

  • 2 years experience in a clinical role in an acute care setting

  • Preferred demonstrated ability to work in partnership with Nurse Managers, Physician partners and other key stakeholders.

  • Preferred ability to communicate a shared vision

  • Holds self and others accountable for actions and outcomes

About the hospital you will serve.

Providence Tarzana Medical Center is a 245-bed not-for-profit medical center that serves the San Fernando Valley, offering high quality specialty services, including: heart and vascular care, orthopedics, oncology and senior services. Recognizing the special health care needs of women and children, our Women’s Pavilion & Resource Center provides women’s health and maternity care in once central location. The hospital specializes in pediatrics and has one of the largest neonatal intensive care units in the San Fernando Valley. Providence Tarzana has a reputation for clinical excellence and sophisticated technology with a personal touch. Providence Health & Services cares about the people and the lives that we touch each and every day. We are continually driven by the caring tradition of our heritage – the foundation of our Mission and core-values – to embrace respect, compassion, justice, excellence and stewardship. With a rich past reaching back more than 65 years in Southern California, and 150 years in total, Providence Health & Services today celebrates unprecedented growth, recognition for top quality health care, a vibrant employee culture where new ideas are encouraged and a drive to help the underprivileged - all with an eye toward the future.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Day

Job Category: Administrative (Non-Clinical)

Location: California-Tarzana

Req ID: 310548