Providence Health & Services Unit Secretary in Tarzana, California
Providence is calling a Unit Secretary (Full Time, Day Shift) to the Med/Surg Unit at Providence Tarzana Medical Center in Tarzana, CA.
We are seeking a Secretary who will reporting to the Department Director or designee, this position is responsible for Communication system within department
In this position you will:
Promote patient, physician, customer and employee satisfaction by personal example, treating all contacts with respect
Support and participate in activities that foster customer service
Communicate and follows the organizational chain of command for notification of patient care/service issues, when appropriate
Maintain required applicable licensure, certification and education
Attend and successfully completes general and department orientation, in-service programs and the annual key competencies and mandatory update requirements
Participate actively in department staff meetings
Demonstrate effective verbal and written communications
Communicate effectively in a clear, concise, understandable manner. Applicable for the populations Adult and Geriatric.
Maintain internal and external communication systems. Answer phone, greet patients, direct callers to appropriate party or department and takes messages
Files, copies, faxes, mails patient reports
Arrange the retrieval of archived studies
Maintain logs, and performs billing. Demonstrates ability to operate hospital systems
Respond to inquiries regarding patient results, and pending procedures
Maintain data flow for referred procedures
Maintain orderliness and cleanliness of work area
Maintain a stock of office supplies and orders clinical supplies as requested
Be responsible for record keeping at meetings and in-services; departmental invoices licenses and certifications
Demonstrate willingness & ability to float to areas within their scope of practice as necessary
Required qualifications for this position include:
Education to meet certification, license or registration requirement
Current LA City Fire Card within 30 days of hire
One (1) year experience in a similar position
Proficient in word processing and computer skills
About the hospital you will serve.
Providence Tarzana Medical Center is a 245-bed not-for-profit medical center that serves the San Fernando Valley, offering high quality specialty services, including: heart and vascular care, orthopedics, oncology and senior services. Recognizing the special health care needs of women and children, our Women’s Pavilion & Resource Center provides women’s health and maternity care in once central location. The hospital specializes in pediatrics and has one of the largest neonatal intensive care units in the San Fernando Valley. Providence Tarzana has a reputation for clinical excellence and sophisticated technology with a personal touch. Providence Health & Services cares about the people and the lives that we touch each and every day. We are continually driven by the caring tradition of our heritage – the foundation of our Mission and core-values – to embrace respect, compassion, justice, excellence and stewardship. With a rich past reaching back more than 65 years in Southern California, and 150 years in total, Providence Health & Services today celebrates unprecedented growth, recognition for top quality health care, a vibrant employee culture where new ideas are encouraged and a drive to help the underprivileged - all with an eye toward the future.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Administrative (Clinical)
Req ID: 247835